I think the most significant decision I have made regarding our funeral home was to let someone besides myself answer the phones. I contemplated for several months if an answering service was our best option. I can honestly say for the past nine years plus, that trusting our phone with AnswerTel has been a decision I have never regretted. It has freed me and our staff to leave the facilities without wondering if our phones was being answered properly. The operators at AnswerTel are very professional and polite; and quickly notify me when someone calls our facility that needs my immediate attention.

AnswerTel is my best asset we have at our funeral home. If you are in need of some freedom away from your phone, I would without hesitation recommend AnswerTel to your home.

Gregory O. Spry, Spry Funeral Home, Athens, AL

Athens Internal Medicine highly recommends AnswerTel. It is an excellent 24-hour service that has been answering and dispatching calls for us for over 20 years. AnswerTel staff presents confidence, courtesy and accuracy, whether dealing with a patient emergency, a routine medication refill, or just a simple question. They treat each caller with respect and use fair, well-established processes in their response. Our doctors depend heavily on them to keep them in touch day or night with patients, other professionals and hospitals. AnswerTel uses state of the art computer technology and records every call for medico-legal back up.

We highly recommend this respected organization

Athens Internal Medicine

 

 

It is with great pleasure that I introduce you to AnswerTel of Athens, Inc. We here at Peck Funeral Home have been using the service since March of 1996. We have had a very good relationship thus far and we look forward to many, many more great years together. AnswerTel always has well trained personnel to take care of each call with great compassion, concern and professionalism. It is very important to me, that when a family calls on our firm , regardless of the scope of time, that they talk to a human being and not a recording. AnswerTel makes this happen for us and could do the same for your firm. If I ever have a concern or a problem, the staff of AnswertTel resolves it quickly.

With this being said, if your firm needs an answering service, Marie, Chris and the entire AnswerTel staff are willing and able to meet your needs.

Geoff Halbrooks, Manager, Peck Funeral Home, Hartselle, AL

We here at Bobby Terry Company have been affiliated with AnswerTel of Athens, Inc. for our answering service needs for over thirty years. Thay have proven a true asset to our company while we and our customers depend upon them for our after-hours service calls on heating, cooling, plumbing and electrical. They have always done an excellent job of getting that information out to the technicians and forwarding the information to the office.

"A proven partnership"

Robyn T. & Bryan Abernathy

 

Having been with AnswerTel for eighteen years and being the first funeral home to use their services, we are very pleased with the service that we receive from all the staff at AnswerTel. We highly recommend them for your after hours service.

Jimmy Stroud, Manager

Limestone Chapel Funeral Home, Athens, AL

To Whom it May Concern;

I am the office manager at Riverside Pediatrics in Decatur, Alabama. We have a thriving practice and depend alot upon our answering service. We often need to make changes to call schedules or ask for special arrangements due to our doctor's schedules.

We have been wih AnswerTel since 2003. They have been committed to meeting our needs. We have made several changes to the way we conduct our call services over the last few years. AnswerTel has always been there to work out the bugs no matter how big the request. They have offered suggestions to improve services and worked with us to provide excellent after hours care to our patients. Their operators are knowledgeable and pleasant. They also work with us to keep cost to a minimum.

I would highly recommend AnswerTel to any business that wants a service who will be loyal, fair, and honest. We consider them to be part of the Riverside Pediatrics "family".

Donna Mathis, Practice Manager, Riverside Pediatrics