New Client Form. Please fill out the form and submit via email or print and fax to 256-233-3537. Feel free to contact Marie or Chris with any questions at 888-230-9404, 256-355-8611 or 256-230-9404. Please allow at least two business days for programming. What date would you like to begin service? What is your business/office name? What answer phrase would you like to use? What is your FIN or Social Security Number (for the accounting dept)? Please note the fax numer or email address you would like the invoice sent to. Would you like a Deluxe Personalized Greeting? Yes No Would you like for messages to be sent to the office? No Please email all calls. Please fax all calls. Email only the calls that have not been dispatched. Fax only the calls that have not been dispatched. If yes, what number or address would you like the messages sent to? At what time(s) would you like the messages sent? Mon-Fri, or 7 days? Mon-Fri 7 days What is your address? Mailing Address, if different than physical. What are your normal office hours? Lunch time is. What is your main office number? What is your private line or a line we can contact you on if needed? What is your fax number? Please list any additional numbers you plan to forward for programming. If more than 3 numbers are forwarded, a small fee of $3.00 per number is charged. Do you use a PRI or T1 phone line? If you do utilize a PRI or T1 you will be given a special # to forward to. There is a $5.00 fee for this number. Do not use PRI or T1. Utilizes PRI or T1. Have no idea. What information do you need us to gather for your messages? On call schedules. The same person is always on call. No charge. A schedule is sent monthly or bi-weekly. A schedule is sent daily. The on call is given verbally at checkout. No on call is needed. Dispatch procedures. Please select the correct statement. All calls-don't hold any type message. Only ER's-please specify what you would consider an ER below. Only certain types of calls- please specify below. Please note your preferences of calls to be dispatched here. How do you prefer the on call person to be contacted? Text, residence, mobile phone or alpha pager. 1st Method 2nd Method 3rd Method If using text or alpha paging, please choose your preference. Tell the callers to call back if they havn't received a call in 30 minutes. AnswerTel staff will verify with the caller that the call was returned in 30 minutes. On call will call the answering service to verify receiving the call. If we are calling a mobile phone and voice mail comes on, which do you prefer? Leave a to call the answering service with a 30 minute timer. Leave the entire message on voice mail and mark the ticket delivered. If we routinely use paging, texting, or mobile phone, should we try the residence first after a certain time? Use pager, text or mobile 24 hrs. Try residence first 10p-7am. Note any other preference here, if not listed. Would you like calls patched. If only certain times or certain types of calls, list in other. Yes No How do you prefer routine calls to be given to your office? Office staff will check in for messages each day. AnswerTel will call out to your staff each morning and after lunch (if applicable). Calls will be emailed or faxed and considered dispatched. How did you hear of AnswerTel?